For quotes, questions about services and products, and partnerships.
Support customers
If you have a support or maintenance contract, open help requests in the customer portal — so nothing gets lost and you can see the status of every request.
To help us help you faster
In your message, please include as much as you can of:
- your company, a contact person and, if you would like a call, a phone number
- what it is about (new project, problem, maintenance, consulting)
- the rough size of your systems: number of servers, users and sites
- any deadline
Do not send passwords or other credentials by email. When they are needed, we will agree on a secure way.
Other
- Questions about BackupZit and bug reports: GitHub Discussions and Issues
- Security vulnerabilities in our software: report them privately through GitHub Security Advisories, not in public